Welcome to Catherine Stationery. By accessing or placing an order through our website, you agree to the following terms and conditions. Please read them carefully.
1. General
These Terms and Conditions govern your use of our website and the purchase of products from Catherine Stationery. We reserve the right to update or modify these terms at any time without prior notice.
2. Products and Availability
All products listed on our website are subject to availability. We make every effort to ensure that product details, images, and prices are accurate; however, errors may occur. In such cases, we reserve the right to correct the error and cancel or amend your order as necessary.
3. Orders and Payment
We currently accept Cash on Delivery (COD) as our only payment method. Payment must be made in full at the time of delivery. Orders are confirmed only after successful verification and may be canceled if delivery cannot be completed.
4. Delivery
We aim to deliver your order within the estimated time frame provided at checkout. Delivery timelines may vary depending on your location and other factors beyond our control. We are not responsible for delays caused by third-party delivery partners.
5. Returns and Exchanges
Returns are accepted only for damaged or defective items. You must notify us within 48 hours of receiving your order by emailing [email protected] with photos and a description of the issue. Items must be returned unused and in original packaging.
6. Limitation of Liability
Catherine Stationery shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or website.
7. Intellectual Property
All content on our website—including text, images, and logos—is the property of Catherine Stationery and may not be reproduced or used without our prior written permission.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]